Our vision is simple. We want to give our clients an affordable, effective, and consolidated commercial front-end that manages every aspect of your business your customers see and touch -- sales, customer service, CRM, order entry, support, your website, your sales automation systems. We want to deliver this solution with a very high return on investment.
How do we do this?
- World Class Customer Awareness - Your customer service staff, salespeople, management, and customers all access the same data in real-time. Your organization is given instant situational awareness when they need it, and decisions are made intelligently and with confidence. Communications barriers are shattered, and the boost in efficiency is immediate.
- Integrated & Single Platform Solution - Your IT organization installs, configures, and administrates one server and one application. One master source of data, one software and user access point, and one set of logic is maintained. Turn-key costs are lowered, administration is reduced or eliminated, and the ongoing cost of ownership is made absolutely minimal.
- Our Software Fits Your Process - Rather than the other way around. Our software speaks your organization's internal language. We status, workflow, and organize using your terminology. Your process steps are adopted by our software. If your company doesn't have a firm grasp on its processes, our software will help you clarify, document, teach, and execute one. If your company does understand its processes, our software will learn. The benefits of having your entire staff speak a common language with a common understand are manifold.
- Immediate Tech Benefits - To your customers, you'll look competitive, aware, and larger in capacity within weeks of installing our software. If your company is small, and is currently "low-tech" or no-tech, we'll have you up to champion strength in days. If your company is already technology oriented, you will not find a solution with better performance and ROI benefits to supplement your existing gear.
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Tools We Use:
MSS / CRM - Manage your customers and your sales pipeline
MSS / Website - Bring your company to the web without compromise
MSS / Support - Implement a powerful help desk and support your product
MSS / COM - Connected order entry for your Call Center & partners
MSS / SFA - Business intelligence for sales people on the go
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